WE ADHERE TO THE FOLLOWING POLICIES TO HELP ENSURE ALL PATIENTS RECEIVE THE CARE THEY DESERVE.
First Visit: Please arrive 10 minutes prior to your first appointment to allow ample time to check in and complete intake paperwork.
Cancellation Policy: Those who have scheduled a service but need to cancel the appointment are required to give a minimum of 24 hours notice. A $150 cancellation fee, will be charged if appointments aren’t cancelled 24 hours in advance.
Appointment Confirmations: We make every effort to email and text to confirm all appointments in advance; however this is a courtesy and the facility cannot be responsible for unconfirmed or missed appointments.
Late Policy: Appointments missed by 10 minutes or more will be accommodated only if time allows. It may be necessary to cancel part of your scheduled treatment.
Prices and Promotions: Although we make every effort to keep our website and spa menu updated accordingly, please note that prices, services, and products are subject to change at any time without notice. Special offers and discounts may not be combined. When presented with more than one discount opportunity, we will automatically give patients the discount of greater value at the time of purchase.
Payments: Because our practice is limited to elective aesthetic medicine, we do not bill insurance. All prices are subject to change without notice. We accept AMEX®, Visa®, MasterCard® and Discover®.
Return Policy: Products purchased can be returned in new, unused and unopened condition within 7 days of purchase. All refunds will be provided as a credit to the credit card used at the time of purchase.
Phone Number: By entering your phone number, you are agreeing to receive text messages from us. Message rates may apply. You can reply STOP to opt-out.
Refunds: We do not offer refunds on services rendered even if you are disappointed in the result or unhappy with the outcome.
Products: Products purchased can be returned in new, unused and unopened condition within 7 days of purchase. Products may be returned for in-store credit within 7 days from the date of purchase when there is a documented allergic reaction to the product. Defective products (i.e., a broken pump) may be exchanged within 7 days from the date of purchase for the same product only. In accordance with federal law, we do not offer refunds or exchanges on prescription products for any reason.
Practice-Patient Relationship: We love having you as a patient, but we do reserve the right to refuse service at any time, to anyone, for any reason.